Wednesday 31 May 2023

'Utter chaos': Passengers complain of delays after airport e-gates stop working nationwide

Passengers queue at Heathrow Airport on Saturday morning.
 Pic: Ivan Coninx
A nationwide problem with e-gates has caused long delays at airports, as all travellers have to be processed through staffed passport desks instead of automatic gates.

There have been long queues and "scenes of utter chaos" at the UK border due to a nationwide problem with e-gates at ports and airports.

The technical problem caused electronic gates to stop working late on Friday, meaning all passengers have to be processed through staffed airport desks.


Full story at Sky News.

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